bajiwala FAQ — Bonus, Deposit and Device Questions Answered
Have questions while using bajiwala? This page has detailed answers to common questions about bonus terms, bKash and Nagad deposits, age rules, the mobile app, and device issues. Find your question below.
Limits and Controls
Access to responsible gaming features is a right for every bajiwala member. The questions below cover age limits, deposit limits, and where to get help. For more details, also visit our responsible gaming policy page.
Welcome Bonus
bajiwala's welcome bonus is 100% on your first deposit, up to ৳10,000. Read the questions below to understand how the bonus works. For the full terms of any offer, see our terms and conditions page.
How to Deposit
You can easily deposit at bajiwala via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳300. Methods and common questions are answered below.
Device and Technical Issues
Having trouble using bajiwala on mobile? Can't find the app? The questions below cover common issues with playing on Android, iOS, and in the browser. You can also visit the bajiwala app page for more details about the app.
Didn't find your answer? Ask Support
If you don't find the answer to your question in the FAQ above, bajiwala's support team is available around the clock to help. Support is available in both Bengali and English.
You'll find the live chat button in the bottom corner of any page on the site. A support representative usually responds within a few minutes. For urgent issues, this is the fastest option.
You can send detailed issues (including screenshots or transaction details) by email to: [email protected] — replies are usually sent within a few hours.